Wait, Check FirstScam & Fraud Protection
Bank impostor scams

Fake Bank Fraud Department Calls and Texts

“This is your bank’s fraud department. We’ve seen suspicious charges.” The caller sounds helpful and may know your name and bank. Then they ask you to share a code or move your money to a “safe account.” The real scam is the call itself.

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Warning signs

  • A text asking “Did you make this purchase? Reply YES or NO,” followed by a call
  • They ask for a code that was just sent to your phone
  • They tell you to move your money to a “safe account” or send it by Zelle to “protect” it
  • They ask for your PIN, password or online banking login
  • Caller ID shows your bank’s name. This can be faked.

What to do

  1. Hang up. Your bank will never ask you to move money to protect it.
  2. Call your bank yourself using the number on the back of your card or on your statement.
  3. Never share a code sent to your phone with anyone who calls you.
  4. Don’t click links in texts about your bank account.
  5. If you already paid or shared information, see what to do right now.

Talk to us before you pay, click or share anything

Call for the fastest response, Monday to Friday, 8:30 am – 5:00 pm. Serving San Diego County.

Call 619-453-0165 Email contact@waitcheckfirst.com

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